Code of Ethics
Effective July 1, 2021, the Government of Ontario implemented a Code of Ethics (O. Reg. 245/21) which sets out clear ethical standards that Ontario’s licensed home builders and vendors must meet.
In addition, Section 57 of the NHCLA and O. Reg. 245/21 set out the establishment of Discipline and Appeals Committees.
The HCRA Registrar may refer a matter to the Discipline Committee if the HCRA receives a complaint regarding the conduct of a licensee and the Registrar believes that a licensee may have violated the Code of Ethics.