Ongoing communication with your builder is critical to the success of your relationship. At this meeting, be sure to gain an understanding of all communication you can expect with your builder throughout your journey from purchase, to construction, through to occupancy. Some key questions to ask are:
- What level of customer service can you expect after the sale goes though?
- Who should you contact if an issue arises? Who should you contact in the case of an emergency?
- When should you expect to be contacted by the builder to make selections for interior and exterior finishes in your new home?
- Who will contact you about scheduling your Pre-Delivery Inspection (PDI) and how should you prepare for this?