Consumer Education

The HCRA is committed to ensuring that consumers have as much information as possible about the steps in the home buying journey, to help support informed decisions.

This includes guidelines on working with a builder – what should be the consumer’s expectations of their builder, and what are reasonable expectations for the builder to have of the consumer.

All of this material is being presented in a way that will be easily navigated and understood by consumers, recognizing that most new home buyers will never have done this before.

The HCRA’s website features a section specifically for new home buyers. Information available includes advice on:

  • Steps in the Home Buyer’s Journey (including guidance on research, choosing a builder, inspections, taking ownership and securing a warranty)
  • Before Buying a Pre-Construction Condo
  • Expectations for Your Builder
  • Working with Your Builder
  • Maintaining Your Home